Email Policies

Overview

Now Communications wants to help you be a responsible email marketer and achieve the best possible results. This means that we have adopted a zero tolerance spam policy to ensure you only send email to people that want to receive it. By only sending email to people that have a confirmed email status, we can achieve better delivery rates to the most widely used ISPs and protect against unwanted or spam email.

Email Status Information

Below is a guide to our Email Statuses and what each mean.

  • Confirmed - This contact's email address is Active and all mail will be sent to this contact.
  • Unsubscribed - Your contact is Unsubscribed from all email.
  • Soft Bounced Out - There were too many temporary errors in sending email to this address, such as "Mailbox Full", so no more emails will be sent to this contact.
  • Hard Bounced Out - There was a permanent error in sending email to this address, such as "No Email Exists", so no more emails will be sent to this contact.
  • Issued Spam Complaint - This contact complained that the message you sent them was spam.

NOW Communications' Permission Based Marketing Email Rules & Policies

You may not add contacts to the system unless you have a business/personal relationship with them and they have requested to receive additional information from you.

If you add email addresses of people you do not know and that have not requested to receive additional information from you, YOUR ACCOUNT WILL BE TERMINATED WITHOUT WARNING. ZERO TOLERANCE FOR ABUSE.

Click here to read our full spam policy